FAQ

Order status:

Has my order been shipped?

You should receive an email when your order is shipped, if not please contact us.

How do I change the quantities or cancel an item in my order?

Please contact us to change or cancel your order.

How do I track my order?

You will receive a tracking number when your order is shipped, please follow the instructions on the email to track.

My order never arrived.

Please Contact us.

An item is missing from my shipment.

Please Contact us.

My account:

How do I create an account?

An account will automatically be setup for you during checkout.

How do I return my product?

Please Contact us.

I received the wrong product.

Please Contact us.

What is your return policy?

The part has to be in its original packaging and undamaged. You need to return the part with your invoice. Full refund is given.

When will my order ship?

Same day as you order your part once ordered before 12pm.

International shipping:

Do you ship to my country?

Yes, we ship worldwide but contact us for more details.

What are my payment choices?

PayPal, Credit Card.

When will my order ship and what are my shipping charges?

Depending on what you order, when you order it and to what country it is being sent to will determine the shipping cost. Most items being sent within Ireland are €10+VAT.

What is the return policy?

The part has to be in its original packaging and undamaged. You need to return the part with your invoice. Full refund is given.

Guarantees:

Low price guarantee.

Of course.

Privacy policy.

Pricing and billing:

Do I have to pay sales tax?

Yes, 23% VAT

I have a question on my charges.

Contact us.

I need a copy of my receipt/ invoice.

Contact us with date you purchased and order number

When will my credit card be charged?

Day of order.

Additional support:

How do I contact you?